For new arrivals and students

Moving to New Zealand and settling in

The practical side of arriving: what to sort first, and in what order.

A passenger plane coming in to land at Wellington Airport in low golden light

How we help

Arriving is the part people underestimate. Accommodation, banking, getting around and finding your feet all land in the same few weeks, often while study or work has already started.

We support you from choosing an institution through to arriving and settling, so the practical steps happen in a sensible order rather than all at once.

Where the move depends on a visa, we look at the visa process alongside the move itself. Visa advice is given by our Licensed Immigration Adviser.

Painted wooden houses packed up a steep hillside in Mount Victoria, Wellington
Mount Victoria, Wellington

Step by step

What happens next: first message to arrival

  1. First message

    You tell us when you expect to arrive and what is already arranged.

  2. Assessment

    We work out what needs sorting first, and in what order.

  3. Plan

    You get a sensible sequence for the practical steps, rather than everything at once.

  4. Visa

    Where your move depends on a visa, our Licensed Immigration Adviser advises on it alongside the move.

  5. Arrival

    Support as you arrive and through your first weeks here.

Ask about this service.

Tell us where you are and what you need. A member of our team will reply by email.